Effective date: August 24, 2026
Depending on how you interact with MoonStruck Hosting, we may collect information such as your name, business name, email address, phone number, billing or mailing information, service interests, project details, support requests, communications, website or account information you voluntarily provide, and transaction-related information. Our website or service providers may also collect technical information such as IP address, browser type, device information, referring pages, pages visited, approximate location derived from IP address, analytics events, cookies, and similar data.
We may use information to respond to inquiries; prepare estimates and proposals; provide website, hosting, domain, email, maintenance, SEO, AEO, and support services; administer accounts; process and reconcile payments; provide customer service; maintain security; prevent fraud or abuse; improve our website and services; comply with legal obligations; and communicate about active services.
Payments may be processed by third-party payment providers, including Zoho Payments or other processors we may use. Payment providers may collect and process payment details under their own terms and privacy practices.
MoonStruck Hosting does not intentionally store full payment card numbers, CVV security codes, card PINs, online banking passwords, or other sensitive authentication information on mshosting.net. We may receive transaction records such as payment status, amount, date, payment method type, invoice reference, and limited card information such as the last four digits when supplied by a processor.
We may share information with service providers when reasonably necessary to operate our business or provide requested services. These providers can include hosting companies, domain registrars, DNS providers, email providers, cloud platforms, analytics providers, security services, payment processors, bookkeeping or invoicing systems, website software providers, and other technology vendors. We do not sell personal information to advertisers.
When performing work for a customer, the customer may give us access to hosting accounts, website files, content management systems, analytics, search-console tools, business profiles, domains, DNS, email systems, AI or search-related tools, or similar systems. We use that access for the purpose of performing authorized services and related support.
Our website may use cookies, logs, analytics, or similar technologies to operate the site, understand usage, detect problems, and improve performance. Browser settings may allow you to restrict or delete certain cookies, although doing so may affect functionality.
We use reasonable administrative and technical safeguards appropriate to the nature of the information and services involved. However, no internet transmission, website, cloud platform, or storage system can be guaranteed completely secure.
We retain information for as long as reasonably necessary to provide services, maintain business and tax records, handle disputes, support customers, prevent abuse, enforce agreements, or comply with legal requirements. Retention periods may vary by type of information and service.
We may disclose information when reasonably necessary to comply with law, legal process, valid government requests, protect rights or property, investigate fraud or abuse, address security threats, or protect customers, MoonStruck Hosting, or others.
If MoonStruck Hosting undergoes a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
MoonStruck Hosting’s business services are intended for businesses and adults and are not directed to children under 13. We do not knowingly solicit personal information directly from children under 13 through this website.
You may contact us to request correction of inaccurate contact information, ask questions about information we maintain, or request deletion where appropriate and legally permitted. Certain records may need to be retained for billing, tax, security, dispute, or legal purposes.
We may update this Privacy Policy as our services, providers, or legal obligations change. The current version will be posted on this page with its effective date.
MoonStruck Hosting LLC
Website: mshosting.net
Email: info@mshosting.net
Phone: 864-406-5676
